Close Please enter your Username and Password
Reset Password
If you've forgotten your password, you can enter your email address below. An email will then be sent with a link to set up a new password.
Cancel
Reset Link Sent
Password reset link sent to
Check your email and enter the confirmation code:
Don't see the email?
  • Resend Confirmation Link
  • Start Over
Close
If you have any questions, please contact Customer Service
Blogs > alteridalterego > Sensual Symphony

alteridalterego 64M
552 posts
9/12/2007 1:12 pm

Last Read:
9/15/2007 9:43 pm
The Incredible Bulk in my bulk folder - Perfectly fine email misdirected again!
If you have email in your bulk folder, the possibility exists there's absolutely nothing contained within it which violates their terms of service.

This has happened to me for the fifth time now. The only way to find out is to contact them and have them manually review the email. If it conforms with their guidelines, they will resend it to your inbox.

I've also received email which was fine only to discover a few days afterward another part of their system came through and mistakenly decided it was in violation so it was sent to my bulk folder after the fact! This has happened to me twice over the last three months.

I've registered my complaint and for the first time, someone there acknowledged a problem with their system.

I'm thinking if they have to spend so much time reviewing all our bulk folder email manually, they may come to terms with the fact they need to rewrite their filtering programs so this problem is resolved and our communication is not hampered. Well, that's my hope anyway.
alteridalterego 64M
787 posts
9/13/2007 4:29 am

 It's so frustrating that we have to call them to get our mail!


alteridalterego 64M
787 posts
9/15/2007 12:33 am

 Altholes! LOL

That must've been one incredible brainstorming meeting when they drew up the plans to thwart contact info prior to two emails and it would be one thing if they could do it successfully without hampering legitimate correspondence, but to obstinately continue with things as they are knowing perfectly fine email is getting misdirected is unforgivable!


alteridalterego 64M
787 posts
9/15/2007 9:43 pm

 Well, they have fixed other things I've complained about but the two real biggies are the email issues and the blog slowness right now. I do think it exerts some pressure to complain because hearing it from one or two people doesn't get them too excited but hearing it from many over and over again may be more effective. They need to really focus on what's important! To them, money is important and I know of some who ended their paid memberships over these issues sending them letters explaining the reasons so they are getting the message. I'm just waiting to see if they're going to solve the problems.



Become a member to comment on this blog


×
×